Refund & Return Policy

1. Refund Policy

At America to BD, we prioritize customer satisfaction. If you are not satisfied with our service, you may request a refund under the following conditions:

  • Eligibility: Refund requests must be submitted within 7 days of the delivery date.
  • Process: To initiate a refund, contact our customer service team at [support email/phone number] with your order details.
  • Conditions: Refunds are subject to verification of the issue. We do not refund for delays caused by customs or other third-party factors beyond our control.
  • Method: Approved refunds will be processed back to the original payment method within 10 business days.

2. Return Policy

Returns are applicable only for damaged or incorrect items shipped via America to BD.

  • Reporting: Notify us within 48 hours of receiving the item.
  • Condition: The item must be unused and in its original packaging.
  • Procedure: Contact us with detailed images and descriptions of the issue. Once approved, ship the item back to our designated address.
  • Costs: Return shipping costs will be covered by us for eligible returns.